Shipping and return policies for First Word Records

Shipping Info
Standard Shipping within 3 days of purchase.

We ship via Standard Royal Mail 1st Class - we do not offer a signed-for/tracked service.
Return Policy
We will accept returns for up to 28 days after the shipping date. Upon receipt of the returned item we will refund the payment in full via PayPal.

In the event of damaged or lost items, we will send a replacement at our cost as long as we are notified within 60 days of purchase.

If an item is returned to us due to being unclaimed by the buyer or due to an incorrect address being used, we will resend at the buyers cost.